Our mission is to become the leader in providing Mystery Shopper Service in Hong Kong and further expand the market in China Region. Currently, we have already built up an excellent reputation and are very proud to win the public recognition in Mystery Shopper Industry (Caring Company Award 2004-2012). However we are not satisfied with the current stage.
We understand that when the company's location, pricing, and product assortment are not longer unique, service is often the key to success or failure. With our experienced experts who are familiar with all kinds of customer needs and requirements in every industries, MSS can provide full range of quality services, including measure & evaluate shop environment, product quality, customer service etc.
To achieve our mission, we deliver our service with the following key aspects:
- Providing cost effective and efficient services to clients
- Providing a professional and systematic Mystery Shopper Service to clients
- Upholding the highest standard of business ethics in all aspects
- Offering training to shoppers so that they can acquire necessary knowledge, skills and appropriate attitude